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Peace of mind for business owners who want their website handled properly.
A website is not a “set it and forget it” asset. Updates, backups, security patches, and small content changes are all part of keeping your site reliable and professional. Our Website Maintenance & Support service is designed for SME (Small and Medium-Sized Enterprise)s that want dependable technical care without hiring in-house staff. We handle routine upkeep, monitor site health, and provide responsive support when issues arise—so you can focus on running your business. Whether your site was built by us or another provider, we offer flexible plans that scale with your needs.
Reduced Downtime
Monitoring and proactive upkeep reduces outages and service disruptions.
Improved Security
Routine updates, backups, and basic hardening help keep your site protected.
Predictable Monthly Cost
Clear pricing for ongoing upkeep—no guessing and no surprises.
Faster Fixes
When issues happen, you have support ready instead of scrambling.
Content Help
Small text and image updates are included based on your plan.
Peace of Mind
Your website stays reliable while you focus on running your business.
5 Simple Steps to Success
Our approach is built around a clear, proven framework that keeps projects focused, transparent, and results-driven. We work through four core phases—understanding your needs, planning the right strategy, building and improving in structured steps, and delivering long-term success.
Within each phase, we follow a defined set of practical steps tailored to the service you choose. This allows us to stay flexible where needed, while still maintaining a clear structure that keeps you informed, involved, and confident at every stage of the journey.
Site Review & Onboarding
Confirm access, platform, and baseline site health
Access review (hosting, domain, CMS/app)
Baseline health check
Backup verification (or setup)
Agree support workflow
Monitoring & Protection
Keep an eye on uptime and stability
Uptime monitoring
Backup schedule
Basic security hardening where applicable
Issue detection and escalation
Updates & Fixes
Routine updates and issue resolution
Core updates and patches
Bug fixes (scoped to plan/support terms)
Compatibility checks
Stability improvements
Content Support
Small updates to keep your site current
Text edits and image swaps
Basic page content refresh
Fix broken links where found
Plan-based edit time allocation
Reporting & Review
Know what was done and what’s next
Maintenance summary
Site health notes
Recommendations (performance/security)
Optional improvement backlog
Pricing
Best for small business websites
Essential Care
$350.00 /month
Best for active or growing businesses
Business Care
$750.00 /month
Our Trusted Clients
Support Available Even If We Didn’t Build the Site
Yes. We can maintain websites built by other providers. We start with an onboarding review to confirm access, identify the platform, and check general site health (updates, performance, and risk areas).
Once the baseline is clear, we propose the best maintenance approach. This ensures the plan is realistic and the website remains stable, secure, and properly supported moving forward.
Let's talk about your projectClear Separation Between Maintenance and Hosting
Hosting and domains are typically billed separately unless explicitly included in your package. This keeps costs transparent and allows you to choose the hosting level that matches your traffic and needs.
If you need us to manage hosting and domains, we can include it as an add-on or bundle. We will confirm renewal timing and responsibilities so nothing lapses unexpectedly.
Let's talk about your projectResponsive Support When Issues Arise
If your site goes down, we investigate and work to restore service. The root cause may be hosting issues, software updates, plugin conflicts, expired SSL, or security events—each requiring a different response.
Response time depends on your plan and the nature of the issue. Where possible, we also introduce preventative measures such as backups, monitoring, and update discipline to reduce recurring downtime.
Let's talk about your projectPractical Edits That Keep Your Site Current
Plans typically include small content updates such as text changes, swapping images, updating contact details, and minor layout adjustments within the included time allowance.
More complex changes—new pages, feature work, redesigns, or integrations—are usually handled as separate scoped work. This keeps maintenance predictable while still giving you a path to evolve the website.
Let's talk about your projectFlexible Plans That Scale With You
Yes. You can upgrade or downgrade as your website needs change—whether you require more frequent updates, faster support, or a simpler maintenance approach.
We’ll recommend the best fit based on your site activity, risk level, and the amount of content changes you typically make. The goal is consistent performance without paying for what you don’t need.
Let's talk about your projectClear Visibility Into What Was Done
Yes. they are included in higher-tier plans, we provide a maintenance summary that outlines updates applied, backups, security checks, and any issues identified. This helps you track site health and reduces uncertainty.
Reports also highlight recommendations—such as improvements needed, risks to address, or performance opportunities. The objective is not just “maintenance,” but consistent stability and informed decision-making.
Let's talk about your project
